Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ichiteck.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Carlos Meléndez
Excelente
Ярослава Винниченко
кофточка отличная, на размер xs, приятная, внешний вид на 5. Рекомендую.
Katherine Schmidt
fits well.quality quite good..not super thin
Инна Максимовa
хорошая кофочка
Thomas Li
Overall good. Bought medium receive width 82cm and length 55.5cm.
Тарас Герасимов
Кардиган прибыл на месяц раньше назначенного срока в Воронеж кофта хорошая качество отличное спасибо продавцу за товар
Albert Hawkins
too short
גיל איינשטיין
בול כמו בתמונה,ממש יפה,סחורה מעולה
Вадим Александров
Нет петелек для пуговиц и сделать их тоже никак
יוחאי זיו
great
Fredy Zuleta
que lindo color y el suéter
נעמה לנדאו
Получила в течение 2 недели. Ткань нравиться. Спасибо
Олена Винниченко
Товар как на картинке.Маломерит.Надо постирать , есть запах..Спасибо продавцу.
Yasmin Pinto
Its fabric is thicker than a summer cadigan. It’s just like the photos. I didn’t like it because I didn’t realise that It doesn’t close. You might pay attention that there are buttons but It doesn’t close because there aren’t holes.
Jessica Mason
Love the cardigan, There is button but NO holes. Lol
Давыд Егоров
качество хорошее, только пуговки для красоты сделаны петелек не хватает конечно наверно сама сделаю
Семён Новиков
Дошло относительно быстро. Размер подошёл. Качество на уровне…
Кира Захаровa
рукава короткие. а так норм
Адам Андреев
ткань полностью искусственная, даже не похожа на хлопок, как кажется на картинке. скроена неплохо, в принципе давно хотела кофточку на пуговицах, не пиджак но и не совсем классику, так что самое то
Sławomir Zając
Sweter jest zrobiony z bardzo miłego materiału, prałam go już kilka razy i nic die z nim nie stało. Polecam
Марина Алексеевa
Спасибо всем за отзывы о покупках.. Кофта подошла отлично на ОГ 96 и ОТ 86. Кофта тоненькая .очень приятная . летом на вечер самое то.
Юрий Попов
Крфточка неплохая, тонкая, цвет соответствует, швы ровные, постороннего запаха нет. На ог 96,0 слегка маловата, можно было на размер больше. В принципе пойдёт.
Thaís Mello
Muito bom, grosso, tamanho XL corresponde 46 no Brasil, lindo. Vou comprar outras cores.
Аркадий Тарасов
Все как на картинке, размер совпадает, но коротковата. Качество нормальное.
Francisca Dias
perfeito, muita qualidade tecido macio e com bastante algodão, não é muito sintético. Tricô perfeito para dias amenos… O XL ficou ótimo para meus 63kg em 1.60. Vou comprar novamente!
Clara Gomez
Adorei! Muita qualidade e cor maravilhosa!
Данил Ротару
хорошая кофта
Larissa Montes
Ótimo material, exatamente como descrito, esse é o terceiro que compro, os botões são só de enfeite pois o casaco não possui casas. Vale muito a pena
Герман Евсеев
очень долгая доставка! трек не отслеживался изначально затем стал отслеживаться, кардиган приятный, мягкий.
Зинаида Федотовa
отличная кофта