- We accept Alipay, West Union. All major credit cards are accepted through secure payment processor ESCROW.
- Full payment must be made within 3 days after order.
- If you can’t checkout immediately after auction close, please wait a few minutes and retry payments.
WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
If you have not received your shipment within 40 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a feedback.
12 months is Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused). Accessories come with a 3-month warranty
Defective items need to be reported and attached with the defect pictures. Please tell us what the defect is and offer us your order number. we can’t repair or replace items with an expired warranty.
You can open a dispute when you find issues with product within 30 days from your receive the product.
We will refund you according to our agreement, or resend you a new item.
Note: The actual product’s apperance(like color, glossiness) is not exactly the same as the pictures for the photographic lighting conditions
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important for us.
We extremely appreciate you to contact us BEFORE you give us a neutral or negative feedback
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
- 100% Safety & Security Guaranteed. At ichiteck.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE:
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.